Many guests filter search results based on services. If you include all the services you offer, you are more likely to increase your bookings. However, it is important that your listing is an accurate reflection of what your accommodation is like and that you review it regularly to update it if necessary. This will ensure guests have a great stay and you will continue to receive good reviews.
What services do guests expect to find?
Guests expect to have certain basics at their disposal during their stay to wash up and sleep like never before.
- Bed linen. This includes one fitted sheet; one blanket, duvet or top sheet; and one pillow per person, with a corresponding cushion.
- Properly functioning locks. If you offer a private room, you will have to install a lock on the entrance reserved exclusively for guests. If it is an entire accommodation, you will have to place it on the main door.
- Basic toiletries. You will have to provide for your guests:
- Shampoo and conditioner, or a shampoo with conditioner.
- Gel.
- Hand soap.
- Access to all bathroom facilities, including a flush toilet, a bath or shower, a washbasin, and hot and cold water.
Amenities Many guests choose certain accommodations only because they have a swimming pool, jacuzzi or gym. If you offer any of these features, remember to mention whether they will be reserved for their private use or whether they will have to share them with others.
