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Luxury Concierge
Mallorca, Tailored for You.
At Balufy, we are dedicated to maximizing the magic that Mallorca has to offer. Our exclusive luxury concierge service is designed to make your stay completely relaxing, enjoyable and personalized, tailored to your most demanding needs and desires.
An Experience Unparalleled
With a focus on excellence, we offer exclusive services ranging from preparing your villa to organizing unique activities and personalized transportation. Our local team will be available before and during your stay to ensure a smooth, safe and hassle-free experience.
Live a unique experience
We work with excellent local suppliers of proven quality for any additional needs. We will do our best to please you and make your holiday truly unique.
Exclusive treatment
The most exclusive level, designed to personalize every aspect of your vacation.
In addition to the SELECT services, it includes:
- A personalized agenda with organized activities: restaurants, spa, golf, tennis and excursions.
- Dedicated concierge via WhatsApp, available before and during your stay.
- Full assistance throughout your stay, ensuring that every detail is covered.
An unforgettable service
Our in-villa concierge offers two distinct levels of service:
Concierge Select and Concierge Supreme
Both options offer a wide range of services and benefits designed to elevate the comfort and convenience of your stay. Our villas may already include one of the two levels of services offered.
If you would like a more extensive concierge service than what is included in your reservation, our team of professional experts is on hand to help you choose the option that best suits your preferences.
Whether your goal is to unwind and relax or explore and enjoy all that Mallorca has to offer, our concierge team is here to help.
Concierge Levels
Enjoy a personalized experience at your villa with our different levels of service. Our local team will take care of everything necessary to make your stay pleasant and smooth. From preparing the villa to attending to your requests, our team will be at your disposal.
To ensure the availability of these services, we recommend booking them at least 4 weeks in advance.
Concierge SELECT
Perfect for those seeking convenience and organization before their arrival. Includes:- Arriving and departing transportation reservations.
- Rental services: cars, private jets and yachts.
- Private chef services and catering in your villa.
- Organizing additional services for a perfect stay.
SUPREME Concierge
The most exclusive level, designed to personalize every aspect of your vacation. In addition to SELECT services, it includes:- A personalized agenda with organized activities: restaurants, spa, golf, tennis and excursions.
- Dedicated concierge via WhatsApp, available before and during your stay.
- Full assistance throughout your stay, ensuring that every detail is covered.
Services
Personalized concierge services
Live a unique experience. A personal concierge will accompany you every step of the way,
from planning your itinerary to organizing your transfers.
Enjoy a tailor-made service before, during and after your trip.
Private Transport
Exclusive solutions for comfortable travel, from private cars with chauffeur to helicopter transfers
Private Chef and Catering
From intimate dinners to exclusive events, our team can organize it all.
Yacht Charter
Experience the adventure and relaxation of the Mediterranean Sea with our luxury yacht options.
Special Reserves
Restaurants, spa treatments, event tickets and any other special requests you may have.
Organization of Activities
Planning excursions, guided tours, wine tastings, and more.
An exclusive service
maintaining your privacy
Experience exclusive and discreet treatment. Our services are designed to provide you with maximum privacy and comfort.
Book your appointment with our team now
Enjoy the luxury of a service designed exclusively for you.
Book a meeting now with our team, who will help you create an unforgettable holiday
in Mallorca. We live from it and we are from here, that’s why we know the sector and the city like no one else.
Official Sponsor
of the Copa del Rey de Vela
 Balufy Experiences
Accommodation
Eat & Drink
Balufy be
Balufy on the road
Signature Reserve
ideal for complete delegation
Everything in the Full horizon plan.
24/7 priority:
24-hour helpline, unlimited requests.
High Complexity Logistics
Night nautical charter coordination, private security, and aviation services.
Villa & Staff Management
Supervision and recruitment of domestic staff (Chefs, Nannies) and property maintenance.
"Last Minute" Access
Last-minute cancellation management to get that "impossible" spot on the island.
Off-Market Access
Invitations to private events and access to experiences not open to the general public.
Balufy Preferential Rates
Access to special conditions and exclusive discounts on our property rental, car hire, and charter platform.
YOUR EXCLUSIVE RESIDENCE
Horizon Reserve
Ideal for an organised stay
Personalised assistance:
WhatsApp support available from 09:00 to 21:00. Includes up to 5 requests per day; additional requests available for €15 each.
Priority Mobility
Absolute priority for booking luxury vehicles and private drivers, even during periods of high demand.
Nautical Curation
Bespoke boat route design, including onboard catering and mooring reservations in exclusive coves.
Wellness & Home:
Coordination of wellness services (massages, training) and management of a full fridge upon your arrival.
Balufy Preferential Rates
Access to special conditions and exclusive discounts on our property rental, car hire, and charter platform.
DESIGN YOUR JOURNEY
Voyager Reserve
ideal for short stays or occasional support.
Personalised assistance:
WhatsApp support from 09:00 to 18:00. Includes up to 2 requests per day; additional requests available for €15 each.
Priority Mobility
Management and coordination of private transfers, VIP taxis, and airport transfers with no waiting.
Nautical Experiences
Access to our selection of Day Charters with preferential booking management.
Booking Management
Table reservations at restaurants and sun loungers at Beach Clubs (subject to availability).
Tailor-made itineraries:
Personalised recommendations based on your preferences.
Balufy Preferential Rates
Access to special conditions and exclusive discounts on our property rental, car hire, and charter platform.
BEGIN YOUR EXPERIENCE
Property Management and Care
Enjoy peace of mind knowing that your residence is in the best hands. We take care of the comprehensive supervision of your home with the utmost discretion, ensuring that every detail is impeccable for your arrival or during your absence.
- Supervision and Maintenance: Periodic technical inspections and preventive control of all the property's installations.
- Domestic Service Management: Professional coordination and supervision of cleaning, gardening and outdoor maintenance staff.
- Commissioning and Provisioning: Exhaustive preparation of the property and personalised purchase service prior to your stay.
- Administrative Management: Control of supplies, attention to specialised suppliers and immediate resolution of logistical incidents.
Reservation Request
Maximum peace of mind for your home. We supervise and maintain your property with rigour and discretion, ensuring that everything is perfect in your absence or arrival.
Well-being and Health
Prioritise your balance. We bring the sanctuary of wellness directly to your door.
- Spa treatments and massages in villa.
- Personal trainers and Yoga/Pilates teachers.
- Beauty treatments and private hairdressing.
- Medical assistance and wellness coaching.
Reservation Request
Your well-being is our priority. We coordinate health, fitness and personal care services in the comfort of your residence or specialised centres.
Experiences and Leisure
Create memories that last forever. We design local experiences impossible to find in guidebooks.
- Charter of private yachts and sailing boats.
- Exclusive tours of the Tramuntana and charming villages.
- Access to private events and cultural experiences.
- Elite sports (golf, tennis, sailing).
Reservation Request
We design unforgettable moments tailored to your needs. From days at sea to exclusive access to events, we manage your free time with excellence.
Gastronomy and Bookings
The taste of Mallorca, reserved exclusively for you. Direct access to the most demanding palates.
- Priority reservations in restaurants and Beach Clubs.
- Private Chef Service and Showcooking in the villa.
- Sommelier and private tastings of local wines.
- Provisioning of villas (Premium welcome basket).
Reservation Request
Access to the most exclusive establishments and private culinary experiences. We take care of your gastronomic reservations with preferential treatment.
Mobility and Transfers
Arrive at your destination with the elegance you deserve. We make sure that every journey is an extension of your comfort.
- VIP Transfers (Airport/Port).
- Private chauffeur available 24/7.
- Luxury and sports car rental.
- Logistics for events and groups.
Reservation Request
Please fill in your details below and our Concierge team will handle your request as a matter of priority.