Conditions of Use

These Terms of Use (hereinafter referred to as the "Terms of Use") are governed by these Terms of Use.
Use") set out the conditions under which the
users access to the https://balufy.com website (hereinafter referred to as the "Website").
Service") that the owner of the Service makes available to users
Internet.
The use of the Service confers on the user the status of user of the Service.
(hereinafter referred to as "the User") and implies full acceptance of the
all legal terms and conditions, consisting of these Terms and Conditions of Use
use, as well as our Privacy Policy and Cookie Policy. At
if you do not agree with all or part of these Terms and Conditions
Legal Requirements, the User must refrain from using the Service.
By accepting the present Terms of Use, the
User states:
- That he/she has read, understands and comprehends the above.
- That it assumes all the obligations set forth herein.
- That he/she is of legal age and has sufficient legal capacity to
use the Service.
The owner of the Service reserves the right to carry out at any time the following actions
time any modification or update of any paragraph
detailed in these Legal Conditions which, once they come into force,
must be accepted by the User in order to continue to use the
Service.
Need for Registration
In order to use the Service, the acceptance of the
these Terms of Use and the Privacy and Cookie Policy.
To make a reservation using this Service it is necessary to
prior registration of the User. The data entered must be
accurate, current and truthful.
By accepting the Terms and Conditions of Use, the User consents to the following
that your data be included in the processing operations of the data controller
of the Service, which shall be in accordance with the provisions of the Service Policy.
Privacy.
The purpose of the Booking service is to reserve a service in the following areas
our establishment. It is not possible to guarantee a specific
location at the time of booking. The booking will be cancelled
automatically in the event of delays exceeding the tolerance limit of
15 minutes.
Any personalisation or special requests must be reported in a timely manner.
explicitly and shall be valid only after express confirmation of the same by
our reservations department, and may incur costs
additional.
Cancellation Policy and Booking Guarantee
The customer may at any time cancel or modify his booking. On
situations, we may request our Clients to provide us with
The guarantee shall be reported to the competent authorities of the Member State in which it is taken.
at the time of application.
The method of payment will be by credit or debit card.
We use a payment gateway to pay for the guarantee.
third party, which allows credit and debit card payments to be accepted,
called Stripe, which meets strict security requirements.
and anti-fraud methods. Stripe is a payment gateway that accepts
card payments directly, with no record keeping for the Customer. All the
The processing of the charge is beyond the control of the owner of the Service, we do not know nor
we keep customer card data, the information that comes to our attention is
the holder of the Service is limited to the acceptance or non-acceptance of the transaction.
Exclusion of Users
The owner of the Service reserves the right to prevent the use of the Service,
either temporarily or permanently, to any User who infringes
any of the rules set out in these Terms of Use, the
law or morality. At his or her discretion, the head of the Service may also
exclude Users or even stop providing all or part of the service.
Service when it deems it appropriate to improve the operation of the
Service and/or of the rest of the users of the Service, notifying
The Users concerned shall be informed in advance of this circumstance.
Shopping
The user has the option of making purchases from different
products, including the possibility of using these products as
gift to a third party.
The user declares that he has the necessary legal capacity to
act and contract on the Website in accordance with the terms and conditions contained in
this contractual document, which you declare to understand and accept.
Each product will have its own price and its own conditions of use that will
must be accepted together with these general terms and conditions of use and the
privacy policy. In any case, the product is subject to
derogation from the right of withdrawal of Article 16 of the Directive
2011/83/EU of the European Parliament and of the Council of 25 October 2011.
2011.
It is the user's responsibility to provide his or her data correctly in the
purchasing processes set up on the website of the holder of the
Service.
Terms and conditions of payment
As payment processor we use STRIPE, operated by Stripe, Inc.
(USA), which will collect the necessary payment information according to the
selected payment method.
STRIPE, within the scope of the regulated services provided to
our users as an electronic payments institution, will collect and
will use personal data for the following purposes: to open and
manage the balance; receive and pay out payment transactions; manage
complaints and customer relations; combating money laundering; and
and the financing of terrorism.
The legal basis for the collection and use of the data is the
execution of a contract of sale to which it is a party, and this, on the basis of the
Article 6(1)(b) of the GDPR.
Personal data for payment processing is required
for us to enter into a contract that involves a transaction
economical. If you do not provide us with such information, we will not
we will not be able to sign or execute the contract.
You can get more information about how STRIPE collects and uses your
data in STRIPE's privacy policy, available at the following address
address: https://stripe.com/privacy.
You can also contact STRIPE directly,
by writing to your data protection officer at the following address
e-mail address: privacy@stripe.com
Applicable law and competent jurisdiction
The relationship between the owner of the Service and the User shall be governed by the
regulations corresponding to the location of the Establishment in force and
informed in the Legal Notice and any dispute shall be submitted to the courts of the
Courts and Tribunals of the domicile of the holder of the Service.
Privacy Policy
Processing of personal data
In compliance with the provisions of Regulation (EU) 2016/679 of the
European Parliament and of the Council of 27 April 2016, General of
Data Protection Act and in all matters that do not contravene the aforementioned
regulation, in the Organic Law 3/2018 on the Protection of Personal Data (Ley Orgánica 3/2018 de Protección de Datos de
Personal Character and Digital Rights Assurance (hereinafter,
LOPD), the owner of the Service informs the users of this website of the following
next:
I- That in order to use our booking service and to fill out the
forms that are incorporated in this Website, the holder of the Service to
to this end, it will necessarily require requesting the provision of certain data
of a personal nature.
II- That in certain circumstances, such as for the fulfilment of
a legal obligation or upon proof of a legitimate interest of
our Service, it will be necessary to identify the clients/persons.
III- The data provided by users as a consequence of access and
the use of the contact forms, which can be accessed by
via the address https://balufy.com, or by calling
telephone number indicated on the same Site, or those provided in the
same establishment, shall be the subject of automated processing, for which
responsible is the owner of the Service, who is duly
implemented.
IV- By providing these data, the User expressly consents and authorises
the owner of the Service to collect and process, the relevant data of
personal data that are requested in accordance with the purposes for which they are requested.
and under the conditions required in each case,
This consent constitutes the basis for the legitimisation of
processing. The data will be treated confidentially and may
be used for the purpose of:
- Perform and manage (e.g., modify, cancel, revert to
book) reservations in our establishment.
- Conduct satisfaction surveys, statistics and analysis
the data obtained from them, as well as from the stocks
The aim is to develop basic user profiles that can be used as a basis for
allow for a more detailed definition of preferences that may
be of interest
- They may also be used for statistical purposes and for sending
commercial or promotional information - including by media
related to such services and products, among others.
the activities carried out by the OWNER, directly for the
OWNER, by any other company or organisation
directly related to the OWNER or by company or
organisation contracted for such purpose, provided that the User
has given his or her specific consent. The User will always
shall have the possibility to revoke this consent.
V- Data Retention. The owner of the Service will process the aforementioned
personal data in accordance with the purposes informed and under
the conditions laid down by law, for as long as strictly necessary
in order to fulfil the stated purposes.
VI- In any case, users freely provide such data of their own free will.
telematically or by telephone or at the establishment itself,
when the chosen service may require it.
VII- The owner of the Service has installed on this Website, the
technical procedures according to quality standards
necessary and required by law. So that
can guarantee, to the maximum extent possible, the secrecy and confidentiality of the
our communications. Notwithstanding the foregoing, the user
acknowledges and accepts that browsing on Internet networks are not
absolutely secure, that communications sent by means of secure means are
intercepted by persons or entities other than those who do not have access to the
authorised, and that the technical software protection measures do not
are insurmountable.
VIII- Our booking book service is developed and operated by
under Balufy technology, which is positioned as the
processing of personal data.
Exercise of rights
The User has the capacity to exercise his or her access rights,
rectification, erasure, restriction and revocation of your consent,
The information provided is therefore revocable. The
The exercise of these rights may be effected by any of the following means
by sending an e-mail to or via
written communication addressed to the address of the OWNER, indicating, in
both cases, as a reference to "personal data" and the specific right
on which the claim is based. Since these are exercises of rights of
personal nature, it is imperative that together with your application you
a copy of their identification document (DNI, NIF, or
passport).
If the User does not wish to receive communications, he/she can indicate this at
at any time by e-mail to .
Where appropriate, it may also contact the supervisory authorities. At
Spain, to the Spanish Data Protection Agency
Security measures
The information will be stored and managed by the owner of the Service with
the necessary technical and organisational security measures in order to
ensure appropriate confidentiality, integrity, availability and security of information.
resilience of the systems used, complying with the provisions that
are laid down in the applicable regulations.
The system has the capability to restore the availability and he
access to personal data in a timely manner, in case of an incident
physical or technical, by means of a corresponding backup copy.
The Service holder has a process of verification, assessment, and evaluation of the
and regular assessment of the effectiveness of technical measures and
organisational measures to ensure the security of the processing. Likewise,
to carry out analytical and/or statistical processes, it will carry out processes
pseudonymisation systems that make it possible to isolate identifying data.
Cookie Policy
A Cookie is a small piece of text that websites that are used to store a cookie.
visits send to the browser and which enables the website to remember
information about your visit, such as your preferred language and other options, will be provided by
that can make your next visit easier and make the site more attractive to you.
useful.
Cookies play a very important role, because without them the
Web use would be a much more frustrating experience.
If you prefer to block Cookies in your browser, you can do this
by changing the settings. However, this may prevent the correct
operation of some parts of our website, as they fulfil an important function.
essential role in the delivery of our services.
Types of Cookies used
We use different types of Cookies for the functioning of
our website. Some or all of the Cookies
identified below may be stored in your browser.
- Technical Cookies: These are those necessary for the
browsing and the proper functioning of our website.
They allow, for example, to control the traffic and the communication of
data, accessing restricted parts of the site, use of elements of the site, accessing restricted
security, store content in order to be able to disseminate videos or
sharing content through social networks.
- Personalisation cookies: These are cookies that allow you to
to access the service with predefined characteristics in the
on the basis of a number of criteria, such as language, language of the
the type of browser through which the service is accessed, the
regional configuration from where the service is accessed, etc.
- Analysis cookies: These are cookies that allow us to
quantify the number of users in order to measure and measure the number of users.
statistical analysis of the use made by the users of the
services provided. For this purpose, your browsing on our website is analysed.
website in order to improve the range of products and/or services offered.
services we offer.
- Advertising cookies: These are cookies that allow the
management, in the most efficient way possible, of the spaces
advertising which, where appropriate, the publisher has included in a page
website, application or platform from which it provides the service
requested. These cookies store information about the
user behaviour obtained through the
continuous observation of your browsing habits, which will
allows you to develop a specific profile to display advertising in
function.
Cookies used on our website may be:
- First-party cookies: These are cookies that are sent to your computer.
from our own computers or domains and from the one from which we
we provide the service you request.
- Third-party cookies: These are cookies that are sent to your computer.
equipment from a computer or domain that is not managed by
by us, but by another cooperating entity. For example,
those used by social networks, or by external content such as
Google Analytics.
Stored cookies
With regard to Google's analytics tool, the owner of the tool states that
only uses first-party cookies that do not identify the user. On
In this case and according to the European Cookie regulation it is not necessary to
prior consent of the user, however, we do comply with the following
with our obligation to inform users about the use of software
and, in this respect, we collect information as described in the
detailed in the table above.
Disabling and/or blocking Cookies
You can allow, block or delete Cookies installed on your computer.
by configuring the settings of your browser in your computer.
Internet.
In case you do not allow the installation of Cookies in your browser
you may not be able to access some of the services and that your
experience on our website may be less satisfactory.
In the following links you can find all the information you need.
to configure or disable Cookies in each browser:
- Google Chrome
- Mozilla Firefox
- Internet Explorer
- Safari
- Safari for iOS
- Chrome for Android
Consent
This website uses those Cookies that are strictly necessary for its operation.
correct functioning and for web usage statistics.
The storage and processing of the information obtained in this manner
is for a technical purpose, in order to effect the transmission of a
communication over an electronic communications network, as well as
to be able to carry out the provision of a service of the information society.
information expressly requested by the registered user.
The user himself can decide whether or not to use Cookies from
personalisation that remember your interaction with the
reservations.
In any case, the user can access the Preferences menu
of your browser and configure it so that Cookies are not installed, delete
existing ones and/or delete them before browsing through new ones
pages of the Website. You may also use tools to
blocking of tracking cookies such as Do Not Track.