Join our team as a Customer Support Agent!

Are you passionate about helping people and solving problems? Are you looking for a job where you can use your communication and empathy skills?

At Balufy.com, we are looking for a Customer Support Agent to join our team. If you have excellent communication skills, are patient and love finding solutions, this is the opportunity for you!

In this role, you will be the first line of contact with our customers, providing assistance and resolving their queries in an efficient and friendly manner. You will be responsible for handling calls, emails and chats, ensuring our customers receive an exceptional customer service experience. We offer a collaborative work environment, with opportunities for professional growth and a team dedicated to helping you achieve your goals.

Job description:

We are looking for a Customer Support Specialist to offer personalised assistance and answer questions from our guests and owners.

Responsibilities:

• Answering queries and resolving incidents via telephone, chat and mail.
• Provide information about our properties and services.
• Ensure a satisfactory customer experience.

Requirements:

• Excellent communication skills.
• Previous experience in customer service.
• Availability to work rotating shifts.