Legal Advice

Legal notice

ISBAES LLC, hereinafter BALUFY, reserves the right to modify any type of information that may appear on the website, without any obligation to notify or inform users of such obligations, with publication on the BALUFY website being deemed sufficient.
In compliance with article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the following are the identifying details of the company that owns the domain www.balufy.com:

1. Identification data:

    • Nombre de dominio: www.balufy.com
    • Denominación social: ISBAES LLC
    • Domicilio social: 1549 NE 123TH STREET NORTH, MIAMI, USA
    • E-mail: info@balufy.com

2. Intellectual and industrial property rights :

The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, designs, logos, text and/or graphics, are the property of the controller or, if applicable, have a license or express authorization from the authors.

All the contents of the website are duly protected by intellectual and industrial property regulations, as well as registered in the corresponding public registers. Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and commercialization, requires in all cases the prior written authorization of the controller. Any use not previously authorized is considered a serious breach of the intellectual or industrial property rights of the author. The designs, logos, text and/or graphics not belonging to the controller and that may appear on the website belong to their respective owners, who are themselves responsible for any possible controversy that may arise in relation to them. The controller expressly authorizes third parties to redirect directly to the specific content of the website, and in any case to redirect to the main website www.edomusgestion.es.

The controller recognizes the corresponding intellectual and industrial property rights in favor of their owners, and their mere mention or appearance on the website does not imply the existence of any rights or responsibility over them, nor endorsement, sponsorship or recommendation by the controller.

To make any type of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the content of the website, you can do so via email at info@balufy.com or at the following postal address: 1549 NE 123TH STREET NORTH, MIAMI, USA.

3. Navigation, access and security:

Access, navigation and use of this website implies on your part the express and unreserved acceptance of all the terms of this Privacy and Data Protection Policy, having the same validity and effectiveness as any contract concluded in writing and signed. In this sense, the User shall be understood as the person who accesses, navigates, uses or participates in the services and activities, free or paid, developed on the Website.

Access, navigation and use of this Website implies the express and unreserved acceptance of all the legal warnings, conditions and terms of use contained in this Privacy and Data Protection Policy. BALUFY makes every effort to ensure that navigation is carried out in the best conditions and to avoid any damage of any kind that may occur during it. BALUFY is not responsible for and does not guarantee that access to this Website is uninterrupted or error-free. Neither is BALUFY responsible for or guarantees that the content or software that may be accessed through this Website is error-free or causes damage. In no case will BALUFY be responsible for any loss, damage or harm of any kind arising from access to and use of the Website, including but not limited to those caused to computer systems or those caused by the introduction of viruses, nor is it responsible for any damage that may be caused to users due to inappropriate use of this Website. The services offered on this Website may only be used correctly if the technical specifications for which it has been designed are met.

Access to this Website by minors under 14 years of age is prohibited, unless they have the prior and express authorization of their parents, guardians or legal representatives, who will be considered responsible for the acts carried out by minors under their care, in accordance with current regulations. In any case, it will be presumed that access by a minor to the Website has been made with the prior and express authorization of his or her parents, guardians or legal representatives.

4. Disclaimer of liability of the person responsible:

The controller is exempt from any type of responsibility derived from the information published on its website whenever this information has been manipulated or introduced by a third party outside of it. Link policy from the website, it is possible that you are redirected to content from third party websites. Since the controller cannot always control the content introduced by third parties on their respective websites, it does not assume any type of responsibility regarding said content. In any case, it will proceed to the immediate removal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate removal of the redirection to said website, bringing the content in question to the attention of the competent authorities. The controller is not responsible for the information and content stored, by way of example but not limited to, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the controller’s website. However, and in compliance with the provisions of articles 11 and 16 of the LSSICE, it is made available to all users, authorities and security forces, actively collaborating in the removal or, where appropriate, blocking of all content that may affect or contravene national or international legislation, the rights of third parties or morality and public order. If the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately. This website has been reviewed and tested to ensure that it functions correctly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, the person responsible does not rule out the possibility that there may be certain programming errors, or that causes of force majeure, natural disasters, strikes or similar circumstances may occur that make access to the website impossible.

5. Additional conditions:

The user who enters the data is the sole and final party responsible for the veracity of the information provided in the service and for any modifications to it that may be made until the end of the service.

6. Updating and modifying information:

The information appearing on this website is current as of the date of its last update. BALUFY reserves the right to update, modify or delete the information on this website, and may limit or deny access to it. This website may not be altered, changed, modified or adapted. However, BALUFY reserves the right to make, at any time, any changes and modifications it deems appropriate, and may exercise this right at any time and without prior notice.

7. Applicable law and jurisdiction:

These Conditions shall be governed by and construed in accordance with Spanish common law. For any questions that may arise regarding the interpretation, compliance, termination or resolution of the General Conditions, the Parties submit to the jurisdiction and competence of the Courts and Tribunals of the city of MIAMI. However, in accordance with Spanish law, for any questions that may arise in relation to these General Conditions, the courts and tribunals of the applicable domicile shall be competent, in accordance with article 52 of the Civil Procedure Law or the substitute regulation applicable at any given time.

Signature Réserve

ideal para delegar completamente

Todo lo del plan Full de horizon.

Prioridad 24/7:

Línea directa de asistencia disponible las 24 horas, peticiones ilimitadas.

Logística de Alta Complejidad:

Coordinación de Chárter náutico nocturno, seguridad privada y servicios de aviación.

Gestión de Villa & Staff:

Supervisión y contratación de personal doméstico (Chefs, Nannies) y mantenimiento de la propiedad.

Acceso "Last Minute":

Gestión de cancelaciones de último minuto para conseguir ese lugar "imposible" en la isla.

Acceso Off-Market:

Invitaciones a eventos privados y acceso a experiencias que no están abiertas al público general.

Tarifas Preferentes Balufy:

Acceso a condiciones especiales y descuentos exclusivos en nuestra plataforma de alquiler de propiedades, coches y chárters.

SU RESIDENCIA EXCLUSIVA

ES_Concierge_Mallorca_programa_Signature

Horizon Réserve

ideal para una estancia organizada

Asistencia Personalizada:

Atención vía WhatsApp de 09:00 a 21:00. Incluye hasta 5 solicitudes diarias; solicitudes adicionales disponibles por 15€ cada una.

Movilidad Priority:

Prioridad absoluta en la reserva de vehículos de alta gama y conductores privados, incluso en fechas de alta demanda.

Curaduría Náutica:

Diseño de rutas en barco personalizadas, incluyendo catering a bordo y reserva de fondeo en calas exclusivas.

Wellness & Home:

Coordinación de servicios de bienestar (masajes, entrenos) y gestión de nevera llena a tu llegada.

Tarifas Preferentes Balufy:

Acceso a condiciones especiales y descuentos exclusivos en nuestra plataforma de alquiler de propiedades, coches y chárters.

DISEÑE SU TRAVESÍA

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Voyager Réserve

ideal para estancias cortas o apoyo puntual.

Asistencia Personalizada:

Atención vía WhatsApp de 09:00 a 18:00. Incluye hasta 2 solicitudes diarias; solicitudes adicionales disponibles por 15€ cada una.

Movilidad Priority:

Gestión y coordinación de traslados privados, taxis VIP y transfers al aeropuerto sin esperas.

Experiencias Náuticas:

Acceso a nuestra selección de Day Charters (barcos de día) con gestión de reservas preferente.

Gestión de Reservas:

Confirmación de mesas en restaurantes y hamacas en Beach Clubs (sujeto a disponibilidad).

Itinerarios a Medida:

Recomendaciones personalizadas basadas en tus preferencias.

Tarifas Preferentes Balufy:

Acceso a condiciones especiales y descuentos exclusivos en nuestra plataforma de alquiler de propiedades, coches y chárters.

COMIENCE SU EXPERIENCIA

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Gestión y Cuidado de Propiedades

Disfrute de la tranquilidad de saber que su residencia está en las mejores manos. Nos ocupamos de la supervisión integral de su hogar con la máxima discreción, asegurando que cada detalle esté impecable para su llegada o durante su ausencia.

  • Supervisión y Mantenimiento: Inspecciones técnicas periódicas y control preventivo de todas las instalaciones de la propiedad.
  • Gestión de Servicio Doméstico: Coordinación y supervisión profesional del personal de limpieza, jardinería y mantenimiento de exteriores.
  • Puesta a Punto y Abastecimiento: Preparación exhaustiva de la vivienda y servicio de compra personalizada antes de su estancia.
  • Gestión Administrativa: Control de suministros, atención a proveedores especializados y resolución inmediata de incidencias logísticas.

Solicitud de Reserva

Máxima tranquilidad para su hogar. Supervisamos y mantenemos su propiedad con rigor y discreción, garantizando que todo esté perfecto en su ausencia o llegada.

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Bienestar y Salud

Priorice su equilibrio. Llevamos el santuario del bienestar directamente a su puerta.

  • Tratamientos de Spa y Masajes en villa.
  • Entrenadores personales y maestros de Yoga/Pilates.
  • Tratamientos de belleza y peluquería privada.
  • Asistencia médica y wellness coaching.

Solicitud de Reserva

Su bienestar es nuestra prioridad. Coordinamos servicios de salud, fitness y cuidado personal en la comodidad de su residencia o centros especializados.

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Experiencias y Ocio

Cree recuerdos que duren para siempre. Diseñamos experiencias locales imposibles de encontrar en guías turísticas.

  • Chárter de yates y veleros privados.
  • Tours exclusivos por la Tramuntana y pueblos con encanto.
  • Acceso a eventos privados y experiencias culturales.
  • Deportes de élite (Golf, Tenis, Náutica).

Solicitud de Reserva

Diseñamos momentos inolvidables a su medida. Desde jornadas en alta mar hasta accesos exclusivos a eventos, gestionamos su tiempo libre con excelencia.

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Gastronomía y Reservas

El sabor de Mallorca, reservado exclusivamente para usted. Acceso directo a los paladares más exigentes.

  • Reservas prioritarias en restaurantes y Beach Clubs.
  • Servicio de Chef Privado y Showcooking en villa.
  • Sumillería y catas de vinos locales privadas.
  • Aprovisionamiento de villas (Cesta de bienvenida Premium).

Solicitud de Reserva

Acceda a los establecimientos más exclusivos y experiencias culinarias privadas. Nos encargamos de sus reservas gastronómicas con trato preferencial.

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Movilidad y Traslados

Llegue a su destino con la elegancia que merece. Nos encargamos de que cada trayecto sea una extensión de su confort.

  • Traslados VIP (Aeropuerto/Puerto).
  • Chófer privado 24/7 a disposición.
  • Alquiler de vehículos de lujo y deportivos.
  • Logística para eventos y grupos.

Solicitud de Reserva

Complete sus datos a continuación y nuestro equipo de Concierge se encargará de gestionar su petición de forma prioritaria

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